Privacy Policy

• Contact details: name, phone, email, shipping & billing address.
• Order details: products purchased, transaction amount, payment method.
• Astrology details (optional): date / time / place of birth, rashi, mulank — only when you request a consultation.
• Technical data: IP address, device type, browser, pages visited (via cookies and analytics tools).

• To process and deliver your orders.
• To provide astrology consultations and product recommendations.
• To send order updates, shipping notifications and receipts.
• To send marketing communications — only with your consent. You can opt out anytime.
• To improve our website, products and customer experience.
• To comply with applicable Indian laws (including the IT Act, 2000 and the DPDP Act, 2023).

We use cookies and similar technologies to remember your cart, keep you signed in, measure site traffic and improve performance. You can disable cookies in your browser settings, but some features may not work properly.

We never sell your personal data. We share information only with trusted partners who help us run our business:

• Payment gateways (Razorpay, UPI providers) — for secure transactions.
• Shipping partners (Delhivery, Bluedart, India Post) — for order delivery.
• Analytics & email tools (Google Analytics, FormSubmit) — strictly for performance and communication.
• Government or law-enforcement authorities when legally required.

Your data is stored on secure servers protected by industry-standard encryption (HTTPS / TLS). Payment information is processed directly by PCI-DSS compliant gateways — we do not store your card or UPI credentials.

We retain order and consultation information for as long as required by law (typically 7 years for tax and accounting purposes). Marketing data is retained only while you stay subscribed.

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data, subject to legal obligations.
• Withdraw marketing consent at any time.

To exercise any of these rights, email us at support@cosmikratna.com.

Our products and services are not directed to individuals under 18. We do not knowingly collect data from minors.

We may update this policy from time to time. The "Last updated" date above will always reflect the latest version. Significant changes will be notified by email or a notice on this page.

For any privacy-related question or grievance, please contact: